Citizen Grievance

File a Complaint

Describe the issue honestly. Once submitted, your complaint gets a public reference number and goes on record — any citizen can see its status.

Complaint Submitted

Your complaint has been filed and is now on record. Your reference number is:

WB-00000

Share this number to let others track your complaint's progress.

Complaint Details

0/120
0/1200

Choose the government department responsible for this issue.

Supporting Photos (up to 2 images)

Click or drag photos here JPEG, PNG, WebP · Max 5 MB each · Up to 2 photos · Optional

Filing as

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What happens next

  • Your complaint is assigned a public reference number.
  • It appears in the public feed — visible to all citizens.
  • The relevant office can update the status and post a response.
  • Once resolved, the record remains open for transparency.

Tips

  • Be specific about location and time frame.
  • A photo makes your complaint more credible and harder to ignore.
  • Name the exact office if you know it — not the department alone.
  • Avoid personal details like Aadhaar number or full address.