Citizen Grievance
File a Complaint
Describe the issue honestly. Once submitted, your complaint gets a public reference number and goes on record — any citizen can see its status.
Complaint Submitted
Your complaint has been filed and is now on record. Your reference number is:
WB-00000Share this number to let others track your complaint's progress.
Filing as
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What happens next
- Your complaint is assigned a public reference number.
- It appears in the public feed — visible to all citizens.
- The relevant office can update the status and post a response.
- Once resolved, the record remains open for transparency.
Tips
- Be specific about location and time frame.
- A photo makes your complaint more credible and harder to ignore.
- Name the exact office if you know it — not the department alone.
- Avoid personal details like Aadhaar number or full address.